Overview
At FreyaSpark, we respect your privacy. This policy explains how we handle information when you contact us about our event planning services in Manchester.
We are committed to transparency and protecting any information you share with us. Our practices comply with UK data protection regulations, including GDPR and the Data Protection Act 2018.
Information We Collect
When You Contact Us
When you reach out to discuss event planning services, we may collect:
- Contact Details: Name, email address, and phone number
- Event Information: Details about your event requirements, dates, and preferences
- Communication Records: Records of our conversations and correspondence
What We Don't Collect
- We do not use cookies on this website
- We do not use analytics or tracking tools
- We do not collect browsing behaviour data
- We do not use localStorage or persistent browser storage for tracking or profiling
Temporary Session Storage
This website uses your browser's sessionStorage (not cookies) solely to remember your accessibility preferences during your current browsing session. This includes:
- High contrast mode preference
- E-reader mode preference
- Form field entries to avoid redundant re-entry (WCAG 3.3.7)
Session storage is automatically cleared when you close your browser tab or window. No data is sent to any server, shared with third parties, or used for tracking purposes.
Service Worker Freshness Controls
We use a minimal service worker to help ensure pages are served in their latest available version. On each visit, cache storage is cleared so outdated cached files are removed.
This service worker is not used for analytics, profiling, advertising, or any other tracking purpose.
How We Use Your Data
Service Delivery
To plan and coordinate your events in Manchester and beyond
Communication
To respond to your enquiries and provide event updates
Venue Coordination
To work with venues and suppliers on your behalf
Record Keeping
To maintain records of our business relationship
Data Protection
We take appropriate measures to protect your information:
- Personal information is stored securely and accessed only when needed
- We do not share your details with third parties for marketing purposes
- Event suppliers receive only the information necessary to deliver services
- We retain information only as long as needed for business purposes
No Tracking Policy
Cookie-Free Website
This website does not use cookies, localStorage, or any form of browser tracking. We do not collect any data about your browsing activity. There are no analytics scripts, social media trackers, or advertising technologies on this site.
The only browser storage we use is sessionStorage, which temporarily holds your accessibility preferences (such as high contrast and e-reader mode) for the duration of your browsing session. This data never leaves your device and is automatically deleted when you close the tab or window.
Where a service worker is supported, it is configured only for freshness controls and cache clearing. Cache storage is wiped on each visit to reduce stale content and retain a no-tracking setup.
We believe in a simple, straightforward web experience without intrusive tracking.
Your Rights
Under UK data protection law, you have the right to:
Access
Request a copy of any personal data we hold about you
Correction
Ask us to correct any inaccurate information
Deletion
Request deletion of your personal data
Objection
Object to how we process your information
Data Protection & ICO Registration
FreyaSpark (operated by Tsunagi Limited) is committed to protecting your personal data and operating in full compliance with UK data protection law, including the UK GDPR and the Data Protection Act 2018.
We are registered with the Information Commissioner’s Office (ICO) as a data controller. Our registration details are:
ICO Registration Number: ZC144493
View our ICO entry (opens in new tab)This registration confirms our legal obligations to handle personal information lawfully, fairly, and transparently, and to ensure appropriate security measures are in place.
If you have a concern about how we handle your data, you have the right to lodge a complaint with the ICO at ico.org.uk.