Accessibility Statement

Our commitment to an inclusive web experience

Conformance Status

FreyaSpark is committed to ensuring digital accessibility for all visitors. We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.2 Level AA standard.

This website has been designed and built to meet WCAG 2.2 Level AA requirements. We regularly review and improve our accessibility practices to ensure the best possible experience for all users.

Compliance Standard

WCAG 2.2 Level AA — Web Content Accessibility Guidelines published by the World Wide Web Consortium (W3C). This standard defines requirements for making web content more accessible to people with disabilities.

This statement was last reviewed and updated in February 2026.

Accessibility Features

We have implemented the following accessibility features across this website:

High Contrast Mode

Open the Accessibility menu in the navigation bar to toggle high contrast mode with enhanced 7:1+ contrast ratios. Your preference is remembered for your session.

Keyboard Navigation

Every interactive element on this site can be reached and operated using only a keyboard. Visible focus indicators highlight the currently focused element.

Semantic Structure

Proper heading hierarchy (H1–H4), landmark regions, and ARIA labels allow screen readers to navigate content efficiently.

Reduced Motion

Animations and transitions are automatically disabled when your operating system is set to prefer reduced motion.

E-Reader Optimised

Kindle and other e-ink devices receive a simplified, high-contrast layout automatically. Any user can also enable this layout via the Accessibility menu.

Resizable Text

All text can be resized up to 200% using your browser’s zoom controls without loss of content or functionality.

Keyboard Navigation Guide

You can navigate this entire website using only your keyboard. Here are the key shortcuts:

Tab Move forward through interactive elements
Shift + Tab Move backward through interactive elements
Enter Activate links and buttons
Space Activate buttons and toggle controls
Escape Close the mobile navigation menu
Arrow Keys Navigate between service cards in the Services section
Home / End Jump to first or last service card

A skip link is provided at the top of every page. Press Tab when a page first loads to reveal the “Skip to main content” link, which allows you to bypass the navigation and jump directly to the page content.

Visual Adjustments

High Contrast Mode

Open the Accessibility menu in the navigation bar and click High Contrast to enable enhanced contrast mode. This increases colour contrast ratios to 7:1 or higher across the site.

Your high contrast preference is stored for the duration of your browsing session using sessionStorage (not cookies). If your operating system is set to prefer high contrast, the site will automatically apply enhanced contrast on your first visit.

Windows High Contrast

This website supports Windows High Contrast Mode (forced-colors). When enabled at operating system level, the site automatically adjusts its colours to match your system theme.

Colour Contrast

In standard mode, all text meets a minimum contrast ratio of 4.5:1 against its background (WCAG AA). Large text and headings meet at least 3:1. In high contrast mode, ratios are 7:1 or higher (WCAG AAA for contrast).

Text Resizing

The site uses relative units (rem, em, clamp) for typography, allowing text to scale when you use your browser’s zoom function. Content reflows properly at up to 200% zoom and 400% on mobile viewports without horizontal scrolling.

Assistive Technology Support

This website has been built to work with assistive technologies including:

  • Screen readers: Semantic HTML, ARIA landmarks, and live regions ensure content is announced correctly. All images have descriptive alt text, and decorative icons are hidden from assistive technology.
  • Voice control: All interactive elements have visible labels or accessible names that can be spoken to activate them.
  • Switch devices: The site supports sequential keyboard navigation, making it compatible with single-switch and sip-and-puff devices.
  • Magnification software: The responsive layout adapts to magnified views without content overlap or loss.

ARIA Implementation

  • Navigation landmarks (role="banner", role="main", role="contentinfo")
  • Live regions for dynamic announcements (e.g. “High contrast mode enabled”)
  • aria-expanded on the mobile menu toggle
  • aria-pressed on the high contrast toggle
  • aria-label on navigation regions and icon-only controls
  • aria-labelledby on grouped service cards
  • aria-invalid and aria-errormessage on form validation

E-Reader Support

We automatically detect Kindle and other e-ink devices and apply an optimised layout. You can also enable this layout manually by opening the Accessibility menu in the navigation bar and toggling E-Reader Mode. The optimised layout includes:

Simplified Layout

Single-column design with increased padding and clear visual hierarchy

E-Ink Colours

Pure black text on white background for maximum readability on e-ink displays

Larger Text

Base font size increased to 1.2rem for comfortable reading on smaller screens

No Animations

All animations and transitions disabled to avoid flicker on e-ink refresh

Supported devices include Amazon Kindle (all models), Kindle Paperwhite, Kindle Scribe, and Kindle Fire tablets using the Silk browser.

Known Limitations

While we strive for full compliance, we are aware of the following limitations:

  • Email client dependency: Our contact method uses mailto: links which open your default email client. The accessibility of the resulting email composition experience depends on your email client software.
  • Google Fonts: We use Google Fonts (Playfair Display and Inter) as our only external dependency. If these fail to load, the site falls back to system serif and sans-serif fonts which remain fully accessible.
  • E-reader detection: Automatic e-reader optimisation relies on user-agent string detection, which may not identify all e-ink devices. You can manually enable the e-reader layout from the Accessibility menu in the navigation bar.

We are committed to resolving any accessibility issues. If you encounter a barrier, please let us know using the contact details below.

Feedback

We welcome your feedback on the accessibility of the FreyaSpark website. If you experience any difficulty accessing content, or if you have suggestions for improvement, please contact us:

We aim to respond to accessibility feedback within 5 working days and to resolve reported issues as quickly as possible.

Technical Specifications

The accessibility of this website relies on the following technologies:

  • HTML5 (semantic elements and ARIA attributes)
  • CSS3 (including media queries for prefers-reduced-motion, prefers-contrast, and forced-colors)
  • Vanilla JavaScript (no frameworks or external libraries)

These technologies are relied upon for conformance with WCAG 2.2 Level AA.